Indian Railways in the leadership of Shri Piyush Goyal is taking massive steps in gaining customer’s confidence and recognition. Earlier this month, Indian Railways have introduces a new scheme on its Tejas express (Delhi-Lucknow and Mumbai-Ahmedabad routes) wherein, for every time the train gets late by 1 hour, Railways will pay every customer a penalty of Rs 100 and if the train arrives late by 2 hours, it will pay an amount of Rs 250.
Now taking clues from this scheme, Shri Piyush Goyal while addressing the meeting at the foundation day of the Dedicated Freight Corridor Corporation of India Limited (DFCCIL), said that the Indian Railways’ freight customers would soon be compensated with some money if the freight trains are delayed and goods are arrived late.
The Railway minister further said that the railways should have a separate track for running passenger trains and freight trains which would help bot the services run faster and achieve maximum utilization.
All these steps taken by Indian Railways would offer mutual benefit to both passengers and railways and helps increase the capacity.
Tejas express, which IRCTC introduced in various routes have given huge success and paved a way for IRCTC and Indian Railways to offer more such trains. The trains running between Delhi-Lucknow and Mumbai-Ahmedabad routes are offering some exclusive benefits to passengers in case of late arrivals.